Frequently Asked Questions

Parents can make child care arrangements on their own with a relative of the child. This is called Relative Child Care.

Family members that may be eligible as a Relative Provider include the child’s great-grandparent, grandparent, aunt / uncle, or sibling. All Relative Child Care Providers must be at least 18 years of age. Workforce Solutions will approve the eligibility of all Relative Child care Providers. Payments will only be made after being properly authorized by Workforce Solutions.

Relative Child Care Providers are not employed by Workforce Solutions and are not eligible for any benefits with Workforce Solutions. The child care arrangement is an agreement between the parent and the Relative Child Care Provider.

Your Relative Child Care Provider will be asked to:

• Review and sign a Relative Provider Rate Schedule 
• Complete forms for the IRS (W-9) 
• Submit copies of picture identification and the provider's Social Security card

All documents must be submitted before Relative Child Care Providers are eligible for payment.

Your Relative Child Care Provider is assigned a finance representative at the Workforce Solutions Child Care Services (CCS) office. If your provider has not received a Service Delivery Summary (Form 2455-A) by the end of the month, and your service has already been approved, please contact CCS and ask to speak to the Finance Department.

Call the Workforce Solutions Child Care Services (CCS) office at (325) 795-4200 or (800) 542-4045 and ask to speak to the Finance Department.

Relative child care providers should submit a completed and signed Service Delivery Summary Report (Form 2455-A) for services rendered. Relative providers may bill once monthly, and billing forms are due into the Child Care Services (CCS) office no later than the eighth calendar day of the following month.