Intake Specialist
(Abilene)
General Description:
The Intake Specialist provides crisis line and shelter coverage, as well as conducting intakes with resident and non-resident clients and assisting with provision of services to these clients. M-F, 3-11 pm, with other shifts as required, on-call rotation, occasional weekends and holidays.
Essential Job Functions:
- Receive crisis calls and provide immediate crisis intervention for all victims of domestic violence, dating violence and sexual assault, including performing Lethality Assessment Protocols
- Complete intake and exit interviews and complete all required documentation on residents and non-residents clients
- Assist residents in settling into shelter, room and providing a tour
- Assist clients with immediate needs and refer them to appropriate resource, or utilize Noah resources
- Control access to the facility by residents, non-residents and visitors, oversee the security system and follow all security procedures
Job Requirements:
- Graduation from an accredited four-year college or university with a major course of study in social work or a related course of study preferred. Full-time employment in a family violence shelter or similar social service agency in combination with formal education may be substituted for preferred degree with approval of the Executive Director
- Willingness to perform tasks outside the job description
- Has knowledge of first aid and CPR procedures or is willing to be trained on those skills
- Possesses knowledge and proficiency in general office procedures
- Is willing to work in stressful conditions while maintaining a positive attitude
Salary:
Job Order #16767716