West Texas Centers for MHMR

Consumer Benefits Specialist

Job Description:

Performs complex work screening and reviewing applicants for possible TANF, Medicaid, Supplemental Security and Social Security eligibility potential. Work involves interviewing clients, verifying financial information and other case data. Will interpret Medicaid policies for staff, assist in Medicaid training for staff and may review records to determine continuing Medicaid eligibility. Will assist and accompany clients through other agency eligibility determination processes. Will assist clients in hearings and appeal processes. Work requires use of personal initiative, extensive relationship building with other agency personnel and the ability to build trust and confidence with agency consumers.

Essential Tasks and Purposes:

• Obtain applications, screen and assist consumers in the Medicaid eligibility process.
• Follow through on all Medicaid application to final determination, including the hearing process.
• Create Medicaid eligibility reporting system. Maintain complete record of activity.
• Coordinate Medicaid eligibility information with appropriate program staff as well as reimbursement staff.
• Maintain excellent working relationships with all Medicaid related agencies.
• Organize and manage workload effectively. Maintain absolutely confidentiality with consumers and other staff as appropriate.
• Performs other duties as assigned.

Salary: $13.78 per hour

Job Order #15988235